jill tracy

Resume

link to pdf version

Education

Drexel University

Bachelor of Science in User Experience & Interaction Design

Philadelphia, PA

Anticipated Graduation: June 2025

Rochester Institute of Technology

Bachelor of Science in New Media Interactive Development

Rochester, NY

Attended August 2020 – May 2021

Skills

software

Figma • Adobe CC (Photoshop, Illustrator, InDesign, Audition, Premiere, After Effects) • HTML • CSS • Python • Java • Javascript • PHP • Git • VS Code


design

Wireframing • Interactive Prototyping • Agile Development • Microinteraction Design • Information Architecture • Visual Communication • Persona Creation

Experience

vanguard

UX designer

Malvern, PA

march – september 2023

  • Collaboratively proposed, executed data-driven UX solutions supporting trade path modernization initiatives, leading to increased customer satisfaction score.
  • Worked across 4 teams simultaneously, accommodating different team working styles and project requirements to expedite project delivery rates.
  • Presented an original concept design to 100+ stakeholders, including executives, instigating discussions on building a capability for underrepresented client segments.
  • Led UX design, conducted user research, and contributed to shaping MVP scope for an internal data forecasting tool, enabling an on-time projected release by year-end.

sharing excess

UI/UX designer & graphic designer

Philadelphia, PA

march – december 2022

  • Established design system and improved experience flow for the organization’s web app within 10 weeks as the first UI/UX designer.
  • Managed simultaneous UX and graphic design project deliverables independently, reported directly to the Director of Technology and Executive Director.
  • Led the design and front-end development of webpage expansion, learning and implementing Next.js to support existing codebase.

MOGO Korean Fusion Tacos

Shift Manager

Asbury Park, NJ

July – September 2021

  • Instituted daily prep list according to anticipated sales and delegated tasks, ensuring smooth kitchen operations throughout the day.
  • Trained new hires thoroughly to maximize efficiency and team performance.
  • Motivated employees by celebrating work well done to create a positive and encouraging workplace.

Front Counter

May – July 2021

  • Communicated with kitchen to verify complicated orders and satisfy customers.
  • Completed restocking tasks in between transactions to use downtime constructively.
  • Ensured thorough cleaning of equipment and surfaces in compliance with health standards.

Hatteras Press

Graphic Design and Marketing Intern

Tinton Falls, NJ

February – August 2020

  • Designed the first-ever company lookbook, showcasing samples of the company’s print capabilities to potential customers.
  • Created marketing materials and graphics to help local businesses enforce COVID-19 precautions, within 5-day turnaround.
  • Worked full-time hours remotely during the summer of 2020, emphasizing correspondence with my supervisor and efficient time management.